We are committed to offering our customers the most trendy, innovative, and flawless products. However, if the product does not meet or fits as per your expectation or arrives damaged, you can initiate the return/exchange process via our dedicated return portal within 30 days starting from the date of delivery.

Note:

Before initiating a return, ensure that the product is unworn with all the tags attached. Our return processing team will check the item before approving it. (Damages occur by the customer, or used products will not be entertained for the refund)

Report:

If you find any dissimilarity, defect, or damage that may cause in transit, please let us know within 3 days so we can resolve the situation. We cannot offer a resolution if the customer fails to inform us within the mentioned period.

Make a request to the customer service team for a size change within 3 days after the arrival of your ordered product.

Email us few images of the jacket within three days, if the size is not as per your ordered size, and you will get an exchange/return for your jacket. (Conditions Applied)

No product, color, and measurement changes after 24 hours of your order placement.

Canceling Within 3 days of your order confirmation will result in a direct/flat deduction of 25% from your ordered item amount.

However, canceling the order in a week or 7 days of order confirmation, there will be 45% deduction from the ordered item amount.

No order cancellation, after 7 days of your order confirmation.

If there is any duty and Taxes to customer location than customer has to work with the custom to pay the duty and taxes or any other charges related to this.

In the case of product damage during shipment, email us images of the product describing the nature of the damage, within 24 hours of receiving the item.

If the delay in delivery exceeds 29 working days from the time of order confirmation, customer confirmation, and payment gateway confirmation. Refunds may be carried out.

Further, if by express shipment the consignment does not arrive within 06 working days after shipping, you may ask us for an order tracking code. If we cannot prove that the consignment was really dispatched to you, we will initiate a full refund including the shipment charges.

The Item purchase by Credit card and do not want to proceed please email within 48 hours after placing the order.

If the Customer wants to cancel or refund the order at any time after placing the order then there will be $10 Surcharges.

If some order on you behave or without your permission, then the customer (either the purchaser or credit card owner can cancel it within 48 hours. (Once the order is delivered and the credit card holder refunded to take it, then it is a cardholder and customer issue which they have to resolve by themselves. The company is not liable for this issue. Furthermore, the 30 Days return policy applies if they want to return it.